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Zero Turn Mower Deals
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%20Toro/Toro-Aus_Image_TimeCutter-MR-5075_Studio_77515TA-1200x1200-200x200.png "Toro TimeCutter® 50″ (127 cm) MR 5075")
%20Toro/mx5000%20-%2075750ta-200x200.png "Toro TimeCutter® MX5000 (75750TA) 50\" (127cm...")
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%20Toro/77291TA%202000%20SERIES%2052-200x200.png "Toro Z Master 2000 Series MyRIDE® HDX 52\" (1...")
%20Toro/77294TA%202000%20SERIES%2060-200x200.png "Toro Z Master 2000 Series MyRIDE® HDX 60\" (1...")
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Ride On Lawn Mowers
Lawn Mower Specials
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Returns and Refunds
Returns and Refunds
Your rights if something is faulty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they are not of acceptable quality and the failure does not amount to a major failure.
Nothing in this policy limits those rights. The change of mind terms below are separate and apply only to goods that are not faulty.
If something you bought from us is faulty, contact us on (07) 5573 4388 or at sales@mowerworldqld.com.au with your receipt or invoice number. We will assess the machine and arrange a repair, replacement or refund as appropriate.
Manufacturer warranty
Manufacturer warranties apply to the equipment we sell. As an authorised dealer we are approved to carry out warranty claims and repairs in our own workshop at 174 Siganto Drive, Helensvale, by qualified technicians. If you think your machine needs a warranty repair, contact us on (07) 5573 4388 or at sales@mowerworldqld.com.au and we will guide you through the process.
Change of mind: machines and equipment
We do not accept change of mind returns on mowers, ride-on and zero-turn machines, chainsaws, brushcutters, blowers and other powered equipment. These machines are fuelled, oiled and tested as part of our pre-delivery process, which means they cannot be returned to new condition or resold as new.
Please talk to us before you buy. We are happy to answer questions, compare models and arrange a demonstration so you can see a machine working before you commit to it.
Change of mind: spare parts and accessories
Spare parts and accessories may be exchanged within 30 days of purchase, provided they are:
- brand new and unused,
- in their original, unopened packaging, and
- accompanied by proof of purchase.
Approved change of mind returns are offered as an exchange of goods or a store credit. We do not provide cash or card refunds for change of mind.
The following cannot be returned or exchanged for change of mind: oils, lubricants, fuels and additives; filters and other sealed items once the packaging has been opened; cut keys and chains; electrical components; and any part that has been fitted, run or modified.
Special orders
Items ordered in specially at your request are not available for change of mind return or exchange, as they are brought in for you and cannot be returned to our supplier.
Restocking fee
A restocking fee of up to 20% of the purchase price may apply to approved change of mind returns, to cover handling and the cost of returning stock to saleable condition. We will tell you whether a fee applies, and how much it is, before you send anything back.
Return freight
Freight and transport costs for change of mind returns are at the customer’s expense. Contact us before returning any item so we can advise on the best way to get it to us.
How to return something
Contact us before returning anything. We will confirm whether the item is eligible, tell you about any restocking fee, and give you a return authority number. Returns sent without one cannot be processed.
Phone: (07) 5573 4388
Email: sales@mowerworldqld.com.au
In person: 174 Siganto Drive, Helensvale QLD 4212, during opening hours
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